Islamic Design House has outlined below a set of clauses aimed at helping both the buyer and seller, in understanding their responsibilities when entering into a transaction.
When you complete and submit an order form, it is deemed that you have read and understood all the terms & conditions outlined below and that you agree to them.

1. The completion and submission of the order form will be deemed as being the offer in this sale

2. The acceptance of the sale will be when Islamic Design House charges the credit card used in the transaction.

3. When credit card payments are made, you must ensure that you are the authorized card holder or that you have the permission of the authorized card holder.

4. Credit cards will be charged prior to the goods being dispatched.

5. Whilst we try our utmost to keep our website up to date and error free, product descriptions/images and their availability or pricing errors may occur. In light of such errors after you have submitted your order, our course of action will be to contact you before accepting your order to rectify the situation. You will then have the choice of canceling your order or to re-confirm it based on the correct information. If we are unable to contact you within 3 days, we will deem your order cancelled.

6. You are entitled to return all goods within 14 days of receipt, for a full refund or an exchange, provided they are in accordance with our returns policy. Please view our returns policy.

7. If you return the goods after 14 days of receipt, you will no longer be entitled to a full refund or an exchange.

8. Delivery costs incurred on all returned goods will be your responsibility.