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Islamic Design House has outlined below a set of clauses aimed
at helping both the buyer and seller, in understanding their
responsibilities when entering into a transaction.
When you complete and submit an order form, it is deemed that you
have read and understood all the terms & conditions outlined below
and that you agree to them.
1. The completion and
submission of the order form will be deemed as being the offer in
this sale
2. The acceptance of the
sale will be when Islamic Design House charges the credit card used
in the transaction.
3. When credit card
payments are made, you must ensure that you are the authorized card
holder or that you have the permission of the authorized card holder.
4. Credit cards will be
charged prior to the goods being dispatched.
5. Whilst we try our
utmost to keep our website up to date and error free, product
descriptions/images and their availability or pricing errors may
occur. In light of such errors after you have submitted your order,
our course of action will be to contact you before accepting your
order to rectify the situation. You will then have the choice of
canceling your order or to re-confirm it based on the correct
information. If we are unable to contact you within 3 days, we will
deem your order cancelled.
6. You are entitled to
return all goods within 14 days of receipt, for a full refund or an
exchange, provided they are in accordance with our returns policy.
Please view our returns policy.
7. If you return the
goods after 14 days of receipt, you will no longer be entitled to a
full refund or an exchange.
8. Delivery costs
incurred on all returned goods will be your responsibility.
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